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Essay / Research Paper Abstract
A 9 page paper discussing operations at Target Corp according to Tuckman's Stages theory of group development. Tuckman observed small groups in a variety of environments to arrive at the forming, storming, norming and performing sequence of group evolution. Tuckman's original four stages aptly describe group formation and operation at Target on the store level. "Adjourning" is not addressed here, because the groups formed at Target are ongoing and cessation is not a goal. Bibliography lists 4 sources.
Page Count:
9 pages (~225 words per page)
File: CC6_KSmgmtGrpTheos2.rtf
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Unformatted sample text from the term paper:
Target is in the process of rising above the image of the mass merchandiser or discount retailer. Target operates in the same industry sector as Kmart and Wal-Mart, and
the three carry many of the same items and types of products. The similarity ends there, however. Target defies conventional merchandising "wisdom" dictating that retailers should place all
manner of obstacles in the path of the shopper, slowing him down so that he will pick up additional items. Targets wide, well-lit and clean aisles travel between shelves
that are neat and clean, and arranged in logical order to make shoppers searches easier and faster Physical design is the product of
decisions made far from the retail floor, but operation and maintenance of the philosophies underlying those decisions are made by hourly employees in each of Targets 1,300 stores. The
purpose here is to investigate the group dynamics that make the unique combination of uniformity and pleasantness possible. Tuckmans Stages Bruce W. Tuckman
first described his observations of group dynamics in 1965 (Famous Models, 2001). An educational psychologist, Tuckmans focus was on the behavior of small groups. Individuals contributions to the
groups help to define their operation and behavior, but the groups also take on a dynamic of their own. Tuckman observed small groups
in a variety of environments to arrive at the forming, storming, norming and performing sequence of group evolution. He added a fifth stage, adjourning, in 1977. "Since then,
others have attempted to adapt and extend the model - although sometimes with more of an eye on rhyme than reason" (Famous Models, 2001).
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