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Essay / Research Paper Abstract
This 6 page paper examines a scenario in which an IT solution is being sought. The scenario of a travel agency which needs to increase efficiency and improve customers relations is assessed. The problem is identified and the solution of CRM is presented and justified. The bibliography cites 6 sources.
Page Count:
6 pages (~225 words per page)
File: TS65_TECRMsolut.doc
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