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Essay / Research Paper Abstract
This 5 page paper looks at the outputs of Skype at an organizational, group and individual level. Outputs include the services, revenues gained and culture of the organization. The paper is part of an assessment with may be used with the Nadler Tushman Congruence model. The bibliography cites 8 sources.
Page Count:
5 pages (~225 words per page)
File: TS65_TEoutputskype.doc
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Unformatted sample text from the term paper:
Skype, unlike the former owner eBay. To assess the ways in which Microsoft may deal with this new acquisition the alignment of the firms can be examined with the use
of the Nadler Tushman Congruence model, part of this assessment is the examination of the firms outputs at organisational level, group level and individual levels. The aim of this paper
is to examine those outputs. Organizational level The most apparent output of Skype is the telecommunications service it provides. The core product is a voice over Internet protocol (VoIP)
application which facilitates communication between different Internet users. The service is provided predominantly through the Internet, with the company providing the proprietary software to access the service for a number
of platforms. Therefore, the service that is provided can be accessed through PCs and Macs, as well as through mobile devices such as mobile telephones and tablet computers, with applications
designed specifically for android, Windows phones and the iPhone (Skype, 2012). These applications are distributed by Skype completely free of charge, and the service for individuals making Internet-based calls only
between two Skype users is also provided free of charge. Calls which are made from Skype to landline or mobile numbers are chargeable, and are a main source of revenue.
In 2011 the organisation had a total of 663 million different registered users (Anonymous, 2011), the user base has continued to grow, although registered users may not always
be active users. By the ninth birthday of the company, 29 August 2012, the service was being utilised by in excess of 250 million different active users a month (David,
2012). The output also includes a provision of video calling services, the sending of text messages and file sharing (Skype, 2012), and has recently added access to Skype through Wi-Fi
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