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Essay / Research Paper Abstract
This 17 page paper considers the position of a company in an industry which is seeing a slow down and needs to cut costs. The paper looks at how it may implement a programme of change management and/or restructuring using total quality management and an attempt to ISO 9000 in order to add value as well as to re-orientate the firm to a client focus. The paper considers which approach is best and then looks at how the change should take place. The bibliography cites 20 sources.
Page Count:
17 pages (~225 words per page)
File: TS14_TEContop.rtf
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Unformatted sample text from the term paper:
way a company is competing and the development of strategies to survive in the harsher economic environment where demand is more constrained. The traditional way has been to cut costs,
looking at reducing the size of the management team where a company is seen as top heavy using either a first in first out methodology or looking at which members
of staff are less productive and eliminating those position. The usual approach is to cut costs and these methods although achieving their aim may also be seen as short
sighted, as they do not tackle the issue of the changed environment and look at ways the company can compete effectively in that more stagnant or declining market conditions (Grant,
2004). In reality there is the need for a more major change that will give the company more advantages in order to
compete. In the construction industry in any country the usual approach is one that is task oriented, becoming a more customer centric company with a firm focus on the client
may allow for increase value to be added in the relationships with the customer which may form the basis of a competitive advantage (Burnes, 1997). This would need to be
undertaken with a programme of change and restructuring in order to gain the most value out of the firm for the new environment.
This will involve a range of strategies and costs and will need to be assessed carefully from a range of angles and unless resistance can be overcome it will
be doomed to failure (Maurer, 1997) Here we will start with the approach of total quality management as a tool for looking at the way the business operates and becoming
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