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Essay / Research Paper Abstract
A 5 page discussion of the importance of effective communication in resolving conflict between parents and teens. The author contends that one’s ability to express relevant information is no more important, however, than the ability to absorb information. Information is absorbed in a variety of ways. One of the most important of these ways, however, is listening. Active listening, listening which is employed not only to absorb information but also to gain the empathy and confidence of the teen is particularly important. Bibliography lists 4 sources.
Page Count:
5 pages (~225 words per page)
File: AM2_PPlisten.rtf
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Unformatted sample text from the term paper:
be difficult at times to say the least. An effective way of overcoming this difficulty is through communication. Communication modes are directly related to the communication situation.
The way we communicate with other humans varies from oral communication to body language. Oral communication in itself can take a variety of forms including interpretive communication, communication based
on emotion and communication based on criticism. Regardless of the form, however, it is an acknowledged fact that most forms of communication are much more than just idle chat.
Proper communication skills allows individuals and organizations to share information, analyze situations and to set goals (Nelton, 1995). Ones ability to express relevant information is no more important,
however, than the ability to absorb information. Information is absorbed in a variety of ways. One of the most important of these ways, however, is listening.
Active listening can be clearly distinguished from passive listening. While it is possible to absorb as much information from passive listening, active listening brings
the fact that you are listening to the full confidence of the speaker. Active listening can be used in a variety of settings in which one wants the listener
to perceive their interest and in which the listener wants to be able to control the tone of the conversation (Noesner, 1997). It is commonly used in crisis situations,
potentially volatile circumstances in which an individual(s) life can rest on the perception of the speaker and on the direction the conversation consequently takes (Noesner, 1997).
Active listening skills allow the listener to compensate for the speakers emotion, confusion, impaired ability to think rationally, or just their general lack of expressive
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