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Essay / Research Paper Abstract
This 15 page paper focuses on decision making within an action research project from the consultant's perspective. The company used is ARAMARK and the outcome of the project is to implement a more effective time and attendance system that will, among other things, eliminate overstaffing and understaffing, automatically calculate payroll, allow employees to access their own information and to reduce labor costs by at least $1 million per year. Sections in this essay include: action plan, executive summary, problem statement, which includes a brief overview of the company, identification of the problem, including alternative solutions, first client meeting, discovery and dialog, second client meeting, including the savings associated with the recommended solution, and final reflection. 1 Table is included. Bibliography lists 8 sources.
Page Count:
15 pages (~225 words per page)
File: MM12_PGaramrk.rtf
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Unformatted sample text from the term paper:
labor information across the many different higher education food service accounts. * Automatically calculate payroll. * Automatically keep track of employees sick days, vacation days, holidays. * Prepare labor schedules.
* Monitor overtime and alert manager. * Allow employees to access their own information, e.g., sick/vacation days used and their weekly schedule. This project was chosen because it is essential
that all companies effectively manage labor to achieve the greatest productivity with the least cost. Completing this project will provide the writer with more insight and greater knowledge about time
and attendance systems. Project goals are: * Investigate the most effective time and attendance systems for this particular company. * Analyze alternatives to determine which system meet the
criteria as established by client ARAMARK. * Analyze potential savings for ARAMARK in terms of increased productivity and reduced labor costs. A combination of the rational and political decision making
methodologies will be used. The rational model is based on the economic view and on discrepancies (Lahti, 1996), in this case, there is an objective to reduce costs associated with
labor management by at least $1 million per year. Each alternative, under the rational model, is compared against the goals and objectives (Lahti, 1996). The rational model inherently incorporates a
weakness in that it "assumes there are no intrinsic biases to the decision-making process" (Lahti, 1996). It is because of the weakness of the rational model that the political
model is also used because the political model inherently assumes each person involved in the decision has biases and agendas (Lahti, 1996). This model assumes that each decision maker acts
on their own perceptions and needs (Lahti, 1996). The political model is based on negotiation and compromise (Lahti, 1996). Decision making for this project first uses a rational model
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