Here is the synopsis of our sample research paper on AN UNDERSTANDING OF QUALITY AND PROCESS IMPROVEMENT. Have the paper e-mailed to you 24/7/365.
Essay / Research Paper Abstract
This 5-page paper focuses on the concepts of total quality management and the importance of process improvement. Bibliography lists 4 sources.
Page Count:
5 pages (~225 words per page)
File: D0_MTprocimpr.rtf
Buy This Term Paper »
Unformatted sample text from the term paper:
away. This was especially true during the rise of manufacturing in the late 19th and early 20th century -- the mass-produced products that came out of these factories were such
a marvel, it didnt seem to matter if the quality wasnt good or the parts defective. But as technologies improved and more
and more companies got into manufacturing, competition grew. Products had to become better. But many times, the defective products ended up out the door before it was too late to
stop them. Many times as well, the defective product was considered the fault of the person or assembly line manufacturing the piece. As competition became global in nature, it also
became clear that something else would have to be done to reduce defects to statistical zero in order to stay competitive. This, among other things, is what led to the
rise of Total Quality Management and its distant cousin, process improvement. Once considered a somewhat exotic form of operations management, TQM and
process improvement are used in many companies -- or at least are given lip service. Academic and business literature is rife with the concept, showing success story after success story
of how such a thing works. But what, exactly, is process improvement? In its basic form, the process improvement model (PIM) or
process improvement procedure (PIP) is a systematic and step-by-step approach to studying, analyzing and then improving processes and procedures associated with developing and/or manufacturing a companys products or services (Houston
and Dockstader, 1993). More than ten years later, Summers (2004) points out that process improvement and total quality control involves more
...