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Essay / Research Paper Abstract
7 pages in length. The writer discusses how empathetic listening – also called mindful listening – is being one-hundred percent present in body, mind and soul when the other person is talking without inserting verbal interruptions or facial distractions. Bibliography lists 6 sources.
Page Count:
7 pages (~225 words per page)
File: LM1_TLCListeng.rtf
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Unformatted sample text from the term paper:
is the boss no matter what, and employees know their place if they want to keep their jobs, Harold had never cultivated many positive communication skills where his workforce was
concerned, least of all empathetic listening. When a long-time employee came to Harold one day to ask for time off due to her mothers unexpected death, she ultimately expressed
her pent up grief in his presence. Completely ill at ease and without knowing how to respond, Harold fidgeted around with whatever he could find on his desk, refusing
to meet Carols weeping eyes. He endured this for all of three minutes before interrupting her mid sentence to proclaim, "Yes, well, that is awful, but I cannot afford
to take you off the schedule right now. Jack is out sick, Dave took his vacation and Tamara is out having her baby. If you can find someone
to cover for you, then you can have two days off but no more than that." Empathetic listening - also called mindful listening - is being one-hundred percent present in
body, mind and soul when the other person is talking without inserting verbal interruptions or facial distractions. Clearly, a small bit of empathy would have gone a long way
in this situation; all Harold had to do was look beyond his own immediate needs and consider Carols overwhelming grief. Just as people can look at something but not truly
see it, they can - and often do - hear without actually listening to what is being said, which reflects a tremendous casualty of an ever-faster and less attentive society.
While hearing is "a physiological activity that occurs when sound waves hit our eardrums" (Halverson-Wente, 2004), mindfulness - by contrast - is "being fully present in the moment" (Halverson-Wente,
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