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Essay / Research Paper Abstract
This 10 page paper considers a case study of a restaurant that is considering implement a new IT system to take the place of a current paper system. The paper outlines the current problems then looks at the different models that may be used to assess they type of system that should be installed. The paper then uses a soft model to analysis the situation and recommends a system based on the human factors as well as the required functionality. The bibliography cites 9 sources.
Page Count:
10 pages (~225 words per page)
File: TS14_TErestIT.rtf
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Unformatted sample text from the term paper:
based system. The system has been used for many years but it is inefficient. When an order is to be delivered the paper has to be retrieved and there have
been issues with the orders being delivered to the wring addresses. There are also sometimes delays as the addresses need to be found. The restaurant has also found that
there are some problems in terms of the retrieval of past orders. Sometimes customers may want to know, or order, that same dishes as on the last order. The system
based on paper makes the retrieval of this information impracticable as it would take too long, in addition to this the paperwork for the order may not even be retrievable
as the paper work is easy to loose. The problems are that way that the paperwork is creating inefficiencies that may be overcome with a more efficient system of
operation. The importance of these systems to the company may be seen as key to their core operations. Orders on paper may be lost, misread and lead to delays. The
business relies on providing customers wit the right food at the right time, of the right quality. The delays in retrieving order details may result in customers failing to get
the food they ant, if the paper is difficult to read the kitchen may prepare the wrong dishes and orders may be relayed in their delivery to the right address
which not only delays the food, but may also impact on the quality of the food. Therefore, the current problem may be seen as core operating areas in need
of a new and improved process. The restaurant does not use any form of information technology, and with the kitchen there may not be the ability to totally eliminate all
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