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A Comparison of B2B, B2C and C2C

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Essay / Research Paper Abstract

This 7 page paper examines these three prototypes with the use of companies as examples. Intel, Eddie Bauer and eBay web sites are the ones used. Bibliography lists 5 sources.

Page Count:

7 pages (~225 words per page)

File: RT13_SA5052C.rtf

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Unformatted sample text from the term paper:

or provide services for other businesses and then there are business to consumer models or B2C. B2C That is perhaps the one people are most familiar with. They go online and purchase books from Amazon.com or they buy something from WalMart online instead of going to the store. Finally, the C2C is the new model where consumers sell to one another. In fact, with the advent of eBay, people have begun businesses and make a living just selling things on the web. In evaluating these three types of models --B2B, B2C and C2C-- there are differences as well as similarities. For ease of use, specific companies will be the focus of this paper. The companies are Intel, Eddie Bauer and eBay respectively. In examining the B2B model, Intel is a web site that can actually be used by the consumer but is generally a B to B model. The target audience in general are other businesses. At the site, when clicking on Solutions and Services one finds an explanation as to what the company provides as follows: "Intel combines hardware, software, and services into a variety of solutions for your business needs and technical challenges" ("Intel Corporation," 2004). Specific items listed in terms of offerings include things like services, solution providers, wireless, hardware design, networking, and business and IT (2004). Web site features and functions used include interactivity in general and a download center. Also offered is product support and contact support, the latter of which may be accessed if there is a problem. A consumer may contact a representative by e-mail for help which includes the ordering of spare parts or accessories (2004). Products are also sold at the web site. Of course, that is typically what many web sites offer. They sell things. However, ...

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